Smart Home Care Service Plan
Ongoing Support for the Technology in Your Home
Smart home devices bring convenience, automation, and control to modern homes. Lighting, cameras, thermostats, locks, and voice assistants can all work together to make daily living easier.
Over time, however, these systems require occasional attention. Devices may disconnect, software updates can affect automations, batteries need replacement, and new devices often need to be integrated into existing systems.
Smart Home Care provides structured support for the technology already operating in your home.
Rather than troubleshooting devices one at a time, this service focuses on maintaining the reliability, performance, and integration of your smart home ecosystem so it continues to work the way it was intended.
Smart Home Care ensures your connected home remains organized, responsive, and easy to use.
Curating A Plan That Fits
Smart Home Care begins with an in-home consultation to review your existing smart home devices, platforms, and automations.
During this consultation we evaluate how your devices currently communicate, how routines and automations are structured, and where improvements can be made to increase reliability or simplify the system.
From this review, a service plan is created to support the needs of your connected home.
This may include updating firmware and software, replacing device batteries, refining automation routines, enabling integrations or skills, improving communication between devices, and integrating new smart devices as your system evolves.
The goal is to create a plan that keeps your smart home operating smoothly as technology changes and your system grows.
Reliable Technology Requires Ongoing Care
Smart Home Care begins at $800 per year and includes 2 scheduled service visits along with remote support when needed.
Each scheduled visit typically lasts 2–3 hours and focuses on maintaining the performance of the devices, automations, and integrations outlined in your service agreement.
During these visits, service may include:
• Firmware and software updates
• Device troubleshooting and reconnection
• Automation and routine adjustments
• Battery replacements
• Device positioning or mounting adjustments
• Integration of new devices into the system
The plan also includes 8 service hours annual allowance and material allowance of $100 that may be used for minor items such as batteries, mounting hardware, wiring, and cable anchors required to maintain your current setup.
Additional service hours, visits, or material allowances can be incorporated when curating your plan.
This structured approach helps ensure the technology throughout your home remains reliable and easy to manage.